Privacy Policy

1. Introduction

Welcome to Soloa. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. This policy should be read in conjunction with our Terms of Service.

2. Information We Collect

Personal Information

We collect personal information that you provide to us, including:

• Name and contact information (email address)
• Account credentials
• Payment information (processed securely through Stripe)
• Profile information

Usage Information

We automatically collect certain information when you use our services:

• Log data (IP address, browser type, operating system)
• Device information
• Usage patterns and preferences
• AI tool usage and generated content metadata

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services
• Process transactions and manage billing
• Improve and personalize your experience
• Communicate with you about updates, security alerts, and support
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. Subscription and Payment Information

Payment Processing

Payments for subscriptions and credits are processed through:

• Apple App Store: Processes iOS subscription payments. Apple's privacy policy applies to data collected during App Store transactions. Apple Privacy Policy
• Google Play Store: Processes Android subscription payments. Google's privacy policy applies to data collected during Play Store transactions. Google Privacy Policy
• Stripe: Processes web-based payments. Stripe's privacy policy applies to payment card information. Stripe Privacy Policy
• RevenueCat: We use RevenueCat, a third-party subscription management service, to manage in-app purchases and subscriptions across platforms. RevenueCat collects and processes subscription data to facilitate subscription management. RevenueCat Privacy Policy

Subscription Data Collected

When you purchase a subscription through our mobile apps or website, we and our payment processors collect:

• Subscription status and plan type (Basic, Pro, etc.)
• Purchase dates and renewal information
• Transaction IDs and receipt data
• Anonymous user identifiers for subscription tracking
• Subscription expiration and renewal dates
• Payment method type (not full payment details)

Important Note on Payment Security

We do not store your full credit card information or payment details. All payment card data is processed and stored securely by our payment processors (Apple, Google, or Stripe) in compliance with PCI DSS standards. RevenueCat does not have access to your payment card information.

How We Use Subscription Data

We use subscription and payment information to:

• Process and manage your subscriptions
• Provide access to premium features based on your subscription status
• Send receipts and billing notifications
• Handle refund requests in accordance with our Terms of Service
• Prevent fraud and unauthorized access
• Comply with tax and accounting requirements

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored securely using industry-standard encryption and security protocols. We use Supabase for data storage and authentication.

6. Third-Party Services

We work with trusted third-party services to provide and improve our platform:

• Payment Processors:
  • Stripe: For web-based payment processing
  • Apple App Store: For iOS subscription payments
  • Google Play Store: For Android subscription payments
• RevenueCat: Third-party subscription management platform that helps us manage subscriptions across iOS, Android, and web platforms
• Supabase: For authentication, database storage, and backend infrastructure
• AI Providers: For powering our AI features (image generation, video editing, speech synthesis, etc.)
• Analytics Tools: To understand usage patterns and improve our services
• Cloud Storage: For temporary storage of generated content and user uploads

Each third-party service has its own privacy policy governing how they handle data. We encourage you to review their privacy policies using the links provided in this document.

7. Your Rights

• Access your personal information
• Correct inaccurate data
• Request deletion
• Object to processing
• Request data portability
• Withdraw consent

8. Data Retention

We retain your information only as long as necessary for our services or legal obligations.

9. Children's Privacy

Our services are not intended for children under 13.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page.